File 003 · AgeTech

Record 077 · Care · 2014

14.77.R

care.coach

care.coach

care.coach (2014) by care.coach

A tablet avatar staffed by trained humans who check in, coach, and escalate.

An avatar with a human behind it.

care.coach's animal avatars are puppeteered by staff who do teach-back, companionship, and clinical protocols. It is human care with a cartoon face that people will talk to.

Hybrid human+avatar as a care-delivery pattern.

Filed notes

  • Staffed avatar
  • Protocolized check-ins
  • Loneliness + clinical tasks

SIC

8082

Home Health Care Services

NAICS

621610

Home Health Care Services

Official

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